• The best way to contact us is by submitting an appointment request through the website form.

  • To get started, submit an appointment request with a few details about what you’re looking for. Once your request is reviewed, we’ll schedule a consultation to discuss your project and next steps

  • The standard timeline for custom-made dresses is a minimum of 4 weeks.

  • Yes. A 50% deposit is required before any custom-made dress begins. Work will not start without a deposit.

  • No. The professional design and drawing fee is $300.
    The drawing is completed within 7 days and can be delivered remotely.
    If you proceed with the dress, this fee is applied toward the final price.

  • Evening gowns start from $800.
    Latin ballroom dresses start from $2,500 and can go up to $7,000, depending on design details and the amount of rhinestones used.

  • The remaining balance must be paid in full at the time of dress pickup.

  • Yes, but any changes to the design, length, or details after work has started will result in additional charges.

  • Yes. We handle complex alterations and can redesign older dresses into new designs

  • Standard alteration time is 7 to 14 days.

  • Yes. Custom-made dresses are eligible for store credit only.
    Store credit can be used toward creating another dress. No refunds.

  • Yes.
    • 2-day express alterations are available for an additional 40%.
    • Overnight or same-day work is available for an additional 70%.

  • Yes. Orders requested earlier than 4 weeks are considered rush orders.
    Rush orders are charged an additional 20% for each week earlier.